4PL Express had a freight dispatch and management system that had been created for 10 number of years. Their system had limited scalability due to several factors:

• The database was under performing due to the heavy used of non-normalized tables in the system, the lack of indexing, and a pool database structure overall.
• The underlying infrastructure of the system required downloading external engines that lacked Cross-Browser Compatibility.
• Although the system was completely functional, the amount of time and effort put into integrating new modules and developing new features was just not cost effective.
• Being the Primary Emergency Contractor for the State of Texas, a robust solution was needed that would scalability, make use of a more user-friendly and intuitive interface capable of withstanding a heavier usage load due to the high number of simultaneous access.
• The system had some serious reliability issues where it would often freeze and at some points even required a server shutdown.

4PL needed both short and long-term solutions to handle its growing mission-critical operation business.

Our team of experienced professionals was able to create an intuitive system making use of the latest technology focused on user-experience while increasing data integrity and reliability.

We improved to the 4PL system in the following ways:

• The new infrastructure is hosted in one of the world’s prime data center and has had near 100% uptime since it was first launched.
• Our team made use of asynchronous technology such as Ajax to increase database accessibility speed as well as a more organic approach to freight loading and management.
• We were requested to construct delicate and mission-critical real-time visibility information to the State in only 48 hours. Concepta worked literarily around the clock and delivered the report that saved over 3M in overbought products.
• We created an Extranet bridge that allowed Customers and Providers to not only access information in real-time, but give them more control and visibility to make reliable informed decisions during regular business operations as well when help is in most despaired of, such as catastrophic hurricanes, floods and other national disasters.

4PL’s know-how together with Concepta’s team put together a state-of-the-art load and freight management system that will allow endless growth and increased expendability.